Visitor’s Guide to the David H. Koch Theater in New York City

This comprehensive visitor’s guide to the David H. Koch Theater in New York City prepares you for an exceptional evening at one of the nation’s finest performing arts venues. Feeling more confident about your arrival procedures, the available theater amenities, and how theater guests should conduct themselves can maximize your enjoyment of the outing. You’ll be able to keep your focus on the performance rather than logistics.

Arrival Time and Pre-Performance Preparation

Arrive at least half an hour before curtain time to allow yourself enough time for parking, collecting your tickets, using the restrooms, and finding your seat. Many patrons prefer arriving 45 to 60 minutes early to explore the theater’s art collection and simply enjoy the elegant pre-performance atmosphere around the Promenade.

Box Office and Ticket Assistance

The box office at 20 Lincoln Center Plaza is open daily for ticket purchases and inquiries. Staff members can answer your questions about seating, accessibility, and performance details. They also help you select the best seats if purchasing tickets in person. 

If you’d like more advanced information, you can always contact customer service directly.

Dress Code and Attire

The theater maintains a formal yet relaxed atmosphere. There is no official dress code, and patrons wear a range of attire from jeans to evening gowns. Business casual is appropriate for most performances, though many guests enjoy dressing up for the occasion. 

Seasoned theatergoers may also advise wearing comfortable shoes, especially if you’re parking several blocks away or using public transportation.

Cellphones, Photography, and Recording

The theater requires that all cellphones remain on silent before the guests enter the auditorium. Vibrations and other electronic sounds may be disruptive in the space’s sensitive acoustics. You may not use your phone for photography or video during performances.

Late Seating Policy

If you arrive after curtain up, the ushers will seat you only during a pause or at intermission. Some productions do not allow late seating at all. Arriving on time respects performers and fellow patrons while ensuring you don’t miss the opening moments.

Restroom Facilities

You’ll find restrooms near the main seating areas. Lines can form during intermissions, so it’s helpful to visit the restroom before the performance or right at the start of intermission. The facilities consider ADA compliance and modern comfort.

Programs and Performance Information

You can find the programs as you enter the auditorium, showcasing the cast lists, artistic notes, and further information about upcoming events. Taking a few moments to comb through the program before the curtain rises enhances your appreciation of the performance.

Coat Check and Bag Policy

Coat check facilities are available in the lobby. Checking coats and oversized bags makes it easier to navigate aisles and prevents disturbing other guests.

Food and Beverage Options

The theater offers light refreshments during intermissions, including wine, beer, soft drinks, and snacks, available in the Promenade and lobby areas. Most patrons prefer dining at one of the many nearby restaurants before the performance for a more substantial meal.

Children and Family-Friendly Performances

With a ticket, children are welcome at age-appropriate performances but should be able to sit quietly for long periods. The New York City Ballet offers family-friendly performances like The Nutcracker, designed specifically for younger audiences.